Protection of your personal data, and maintaining your privacy, is your right and our responsibility. We take this matter very seriously, which is why we use not one, but several measures to ensure an absolutely safe shopping experience. You can shop in confidence knowing that SunburstSuperfoods.com is taking many precautions to help keep your personal information secure.
PCI Compliance (Payment Card Industry Data Security Standards)
The major credit card issuers created PCI (Payment Card Industry) compliance standards to protect personal information and ensure security when transactions are processed using a payment card. SunburstSuperfoods.com is careful to comply with these strict security standards.
In order to be fully compliant, SunburstSuperfoods.com conforms to the following six CPI requirements:
- Build and maintain a secure network
- Protect cardholder data
- Maintain a vulnerability management program
- Implement strong access control measures
- Regularly monitor and test networks
- Maintain an information security policy
Encryption Security and SSL
Our secure server utilizes advanced data encryption to protect your privacy. When you submit your order, your personal information is encrypted to help prevent others from intercepting this data. All online transactions through our website are secured with industry-standard 2048 bit SSL encryption. This means that when you enter your credit card number into our shopping cart and you press the purchase button, your information goes through a highly secure encryption process which prevents any person on the Internet from seeing your information. Within just a few seconds, it reaches our credit card authorization server and is quickly authorized without any human intervention. As surprising as it may seem, this process is considerably safer than giving your credit card to a waiter at a restaurant.
Secure Credit Card Processing Using Authorize.Net
We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing.
We Do Not Save Your Credit Card Number
We never save your credit card number. Once you submit your order, your credit card number is simply passed along, via secure, SSL encryption, to the credit card processor's secure processors.
While some customers might prefer the convenience of not having to re-enter their credit card number, for maximum security we have confirmed to the PCI preferred practice of not saving this sensitive data.
Calling in Your Credit Card Numbers
If you still feel uncomfortable about entering your credit card information online, we would be more than happy to process your order over the phone. Simply call us at 800-228-4436 and one of our sales associates can assist you.
We collect no personally identifying information from or about visitors which is not specifically and knowingly provided by those visitors.
We collect information for the following purpose(s) only:
- Completing or supporting an order
- Enabling you to checkout more quickly on future visit
- Contacting you to promote our site or products
Collecting your information when you order allows us to process and mail your order to the address you provide. We will email you an order confirmation and a shipping confirmation.
We may also use your email address to send you an email announcement about our special offers or new products. You may opt out of further mailings through an automatic unsubscribe option on every email.
The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at firstname.lastname@example.org.
Access to Customer Information
Access to the information you provide us is available only to you and to SunburstSuperfoods.com. Our credit card processing company accesses your information only when processing a credit card transaction.
We do not save your credit card number.
We do not make your information available to any third party to use in any other way. We will not rent or sell your personal information to anyone.
We allow you access to all of your collected information to review or change your information at any time.
If you believe that our website has collected incorrect information or if you would like to dispute any information or have your information removed altogether, please contact us.
We use data collection files called ''cookies'' on certain pages. ''Cookies'' are small, harmless files temporarily placed on your computer that enable our shopping cart to work properly. Most cookies are ''session cookies,'' meaning that they are automatically deleted from your computer at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain shopping cart features.
Like most web sites we log files to collect internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. This information is not linked to personally identifiable information.
If you have any questions about our Privacy and Security Policy, please feel free to email us at CustomerService@SunburstSuperfoods.com or call us toll free at 800-228-4436.